News

- 7 – 11 July 2025: HAPE supported with international expertise, the Emergency Management Agency (EMA) for the feasibility study of the project pilot for emergency number Next Generation (NG) 1-1-2 in Kosovo.

After 3 weeks of technical meetings and analysis in Kosovo among all key actors of the public safety, the Civil protection and Agencies of Emergency services and organizations, a wrap-up presentation took place in Hotel SIRIUS on the 11th of July. In presence of EU office, advisors of PM’S office, the director of EMA, representatives from ARKEP, Kosovo Police, Firefighting, Emergency Medical services, Telecom operators IPKO and VALA, Information Society Agency, Ministry of Defence (CITCEN), a comprehensive technical, operational and financial analysis was provided by the Austrian expert, Gregor JANIN. He was leading similar studies and implementations of the NG 112-emergency number services, in North-Macedonia, Bosnia-Herzegovina and Albania. It is important to highlight that the HAPE project had an outstanding level of commitment and cooperation from all Kosovar stakeholders. To be part of the European Union critical communications system (EUCCS) that will be established and mandatory in 2030, incl. the future NG-112 will offer to the public to be able to reach the safety agencies with an emergency call, but also allow the emergency Agencies to reach officers and units engaged in a secure prioritized mission critical radio and telephone interoperable network and in any crisis situation, it will give to Governments the capability to reach a large number of citizens simultaneously with the Public warning (EU-ALERT system). Following that study, in coordination with a EU TAIEX mission to start in October 2025, all stakeholders will continue to work in synergies, to boost the building of this secure and resilient communication system, for the benefit of the population.